FAQ - Frequently Asked Questions

1. General
  • What is 23 Monkeys?
  • What kind of gallery is this?
  • Sounds pretty cool, but a “living, organic gallery”? Does that mean your shirts are organic?
  • Why should I register?
  • My mom told me nothing is actually free. Why are you giving away free stuff?
  • How can I get free stuff?
  • Why should I subscribe to the newsletter?

2. Designers
  • How much do I earn as a designer?
  • Who can submit a design?
  • How can I withdraw my money?
  • What can I do to help my design sell better?
  • I have a blog/website. Can I post my design there?
  • Can you print on the sleeve or back of a shirt?
  • Are there any pointers you can give me for my design?
  • Can you make Limited Edition T-Shirts?
  • Which data formats are accepted?
  • Can I remove my T-Shirt from the 23 Monkey's catalog?

3. Orders
  • What kind of T-Shirts do you print on?
  • Which sizes of T-Shirts are available for printing?
  • Why are some T-Shirt designs available in a bunch of colors, and others are only available in two colors?
  • How can I keep track of my order status?
  • How can I pay for my order?
  • What delivery methods do you offer?
  • How much does shipping cost?
  • Can you ship outside of the United States?
  • Do I have to pay tax?
  • Can I order from outside of the United States?
  • I just tried to make a large order from outside of the U.S. and it was rejected. Why did this happen?
  • Are your shirts machine washable?
  • How durable is the ink?
  • How can I exchange defective or damaged products?
  • What is your privacy policy?